Last updated April 17, 2024
INTRODUCTION TO PRIVACY POLICY
This privacy notice for Bosco Soft Technologies Pvt. Ltd. ('we', 'us', or 'our'),
describes how and why we might collect, store, use, and/or share ('process') your
information when you use our services ('Services'), such as when you:
-
Download and use our mobile application (Parent App), or any other
application of ours that links to this privacy notice
-
Engage with us in other related ways, including any sales, marketing, or
events
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please contact
us at SSP@boscosofttech.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are
looking for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you use.
Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn
more about when and with whom we share your personal information.
How do we keep your information safe? We have organisational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and
act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
privacy notice in full.
1.WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register
on the Services, express an interest in obtaining information about us or our products
and Services, when you participate in activities on the Services, or otherwise when
you contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect
may include the following:
-
names
-
phone numbers
-
email addresses
-
mailing addresses
-
usernames
-
passwords
-
device id
Sensitive Information. We do not process sensitive information
Payment Data. We may collect data necessary to process your payment if you make
purchases, such as your payment instrument number, and the security code
associated with your payment instrument. All payment data is stored by
https://www.nttdatapay.com. You may find their privacy notice link(s) here:
"https://www.nttdatapay.com/terms
Application Data. If you use our application(s), we also may collect the following
-
Mobile Device Data. We automatically collect device information (such as your
mobile device ID, model, and manufacturer), operating system, version
information and system configuration information, device and application
identification numbers, browser type and version, hardware model Internet
service provider and/or mobile carrier, and Internet Protocol (IP) address (or
proxy server). If you are using our application(s), we may also collect
information about the phone network associated with your mobile device, your
mobile device’s operating system or platform, the type of mobile device you
use, your mobile device’s unique device ID, and information about the features
of our application(s) you accessed.
-
Push Notifications. We may request to send you push notifications regarding
your account or certain features of the application(s). If you wish to opt out
from receiving these types of communications, you may turn them off in your
device's settings.
This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting
purposes.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
2.HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply
with law. We may also process your information for other purposes with your consent
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
-
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log
in to your account, as well as keep your account in working order.
-
To save or protect an individual's vital interest. We may process your
information when necessary to save or protect an individual’s vital interest,
such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS
YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary
and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you with services to enter into or
fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate
business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information. As
such, we may rely on the following legal bases to process your personal information:
-
Consent. We may process your information if you have given us permission
(i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your
consent.
-
Legal Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with
a law enforcement body or regulatory agency, exercise or defend our legal
rights, or disclose your information as evidence in litigation in which we are
involved
-
Vital Interests. We may process your information where we believe it is
necessary to protect your vital interests or the vital interests of a third party,
such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e.
express consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e. implied consent). You
can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for example:
-
If collection is clearly in the interests of an individual and consent cannot be
obtained in a timely way
-
For investigations and fraud detection and prevention
-
For business transactions provided certain conditions are me
-
If it is contained in a witness statement and the collection is necessary to
assess, process, or settle an insurance claim
-
For identifying injured, ill, or deceased persons and communicating with next
of kin
-
If we have reasonable grounds to believe an individual has been, is, or may be
victim of financial abuse
-
If it is reasonable to expect collection and use with consent would compromise
the availability or the accuracy of the information and the collection is
reasonable for purposes related to investigating a breach of an agreement or a
contravention of the laws of Canada or a province
-
If disclosure is required to comply with a subpoena, warrant, court order, or
rules of the court relating to the production of records
-
If it was produced by an individual in the course of their employment, business,
or profession and the collection is consistent with the purposes for which the
information was produced
-
If the collection is solely for journalistic, artistic, or literary purposes
-
If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section
and/or with the following third parties.
We may need to share your personal information in the following situations:
-
Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing,
or acquisition of all or a portion of our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store
your information.
We may use cookies and similar tracking technologies (like web beacons and pixels)
to access or store information. Specific information about how we use such
technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes
outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements). No purpose
in this notice will require us keeping your personal information for longer than the
period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from
any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational
security measures designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Although
we will do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only access the
Services within a secure environment.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:In some regions, such as the European Economic Area (EEA), United
Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater
access to and control over your personal information. You may review, change, or
terminate your account at any time.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain
rights under applicable data protection laws. These may include the right (i) to
request access and obtain a copy of your personal information, (ii) to request
rectification or erasure; (iii) to restrict the processing of your personal information; (iv)
if applicable, to data portability; and (v) not to be subject to automated decision-
making. In certain circumstances, you may also have the right to object to the
processing of your personal information. You can make such a request by contacting
us by using the contact details provided in the section 'HOW CAN YOU CONTACT
US ABOUT THIS NOTICE?' below.
We will consider and act upon any request in accordance with applicable data
protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing
your personal information, you also have the right to complain to your Member State
data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and
Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on
the applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'
below.
However, please note that this will not affect the lawfulness of the processing before
its withdrawal nor, when applicable law allows, will it affect the processing of your
personal information conducted in reliance on lawful processing grounds other than
consent.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your
account and information from our active databases. However, we may retain some
information in our files to prevent fraud, troubleshoot problems, assist with any
investigations, enforce our legal terms and/or comply with applicable legal
requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies
by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies, this
could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at
SSP@boscosofttech.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ('DNT') feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities monitored
and collected. At this stage no uniform technology standard for recognising and
implementing DNT signals has been finalised. As such, we do not currently respond
to DNT browser signals or any other mechanism that automatically communicates
your choice not to be tracked online. If a standard for online tracking is adopted that
we must follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: If you are a resident of California, you are granted specific rights regarding
access to your personal information.
What categories of personal information do we collect?.
We have collected the following categories of personal information in the past twelve
(12) months
| Category |
Examples |
Collected Take |
| A. Identifiers |
Contact details, such as real name, alias,
postal address, telephone or mobile
contact number, unique personal identifier,
online identifier, Internet Protocol address,
email address, and account name |
YES |
| B. Personal information as
defined in the California
Customer Records statute |
Name, contact information, education,
employment, employment history, and
financial information |
YES |
| C. Protected classification
characteristics under state
or federal law |
Gender and date of birth |
YES |
| D. Commercial information |
Transaction information, purchase history,
financial details, and payment information |
NO |
| E. Biometric information |
Fingerprints and voiceprints |
NO |
| F. Internet or other similar
network activity |
Browsing history, search history, online
behaviour, interest data, and interactions
with our and other websites, applications,
systems, and advertisements |
NO |
| G. Geolocation data |
Device location |
NO |
| H. Audio, electronic, visual,
thermal, olfactory, or similar
information |
mages and audio, video or call recordings
created in connection with our business
activities |
NO |
| I. Professional or
employment-related
information |
Business contact details in order to
provide you our Services at a business
level or job title, work history, and
professional qualifications if you apply for
a job with us |
NO |
| J. Education Information |
Student records and directory information |
NO |
| K. Inferences drawn from
collected personal
information |
ferences drawn from any of the collected
personal information listed above to create
a profile or summary about, for example,
an individual’s preferences and
characteristics |
NO |
| L. Sensitive personal
Information |
|
NO |
We will use and retain the collected personal information as needed to provide the
Services or for:
-
Category A - As long as the user has an account with us
-
Category B - As long as the user has an account with us
-
Category C - As long as the user has an account with us
We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:
-
Receiving help through our customer support channels;
-
Participation in customer surveys or contests; and
-
Facilitation in the delivery of our Services and to respond to your inquiries
How do we use and share your personal information?
Learn about how we use your personal information in the section, 'HOW DO WE
PROCESS YOUR INFORMATION?
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider. Learn more about how we disclose personal information to in the section, 'WHEN AND WITH WHOM DO WE
SHARE YOUR PERSONAL INFORMATION?
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This
is not considered to be 'selling' of your personal information
We have not disclosed, sold, or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. We will not sell
or share personal information in the future belonging to website visitors, users, and
other consumers
California Residents
California Civil Code Section 1798.83, also known as the 'Shine The Light' law
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like
to make such a request, please submit your request in writing to us using the contact
information provided below.
If you are under 18 years of age, reside in California, and have a registered account
with the Services, you have the right to request removal of unwanted data that you
publicly post on the Services. To request removal of such data, please contact us
using the contact information provided below and include the email address
associated with your account and a statement that you reside in California. We will
make sure the data is not publicly displayed on the Services, but please be aware
that the data may not be completely or comprehensively removed from all our
systems (e.g. backups, etc.)
CCPA Privacy Notice
This section applies only to California residents. Under the California Consumer
Privacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a 'residents' as:
(1) every individual who is in the State of California for other than a temporary or
transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the
State of California for a temporary or transitory purpose
All other individuals are defined as 'non-residents'.
If this definition of 'resident' applies to you, we must adhere to certain rights and
obligations regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your
personal information, we will respect your request and delete your personal
information, subject to certain exceptions provided by law, such as (but not limited to)
the exercise by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation, or any processing that may be
required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
-
whether we collect and use your personal information;
-
the categories of personal information that we collect;
-
the purposes for which the collected personal information is used;
-
whether we sell or share personal information to third parties;
-
the categories of personal information that we sold, shared, or disclosed for a
business purpose;
-
the categories of third parties to whom the personal information was sold,
shared, or disclosed for a business purpose;
-
the business or commercial purpose for collecting, selling, or sharing personal
information; and
-
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete
consumer information that is de-identified in response to a consumer request or to re-
identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are
the same person about whom we have the information in our system. These
verification efforts require us to ask you to provide information so that we can match it
with information you have previously provided us. For instance, depending on the
type of request you submit, we may ask you to provide certain information so that we
can match the information you provide with the information we already have on file,
or we may contact you through a communication method (e.g. phone or email) that
you have previously provided to us. We may also use other verification methods as
the circumstances dictate.
We will only use personal information provided in your request to verify your identity
or authority to make the request. To the extent possible, we will avoid requesting
additional information from you for the purposes of verification. However, if we cannot
verify your identity from the information already maintained by us, we may request
that you provide additional information for the purposes of verifying your identity and
for security or fraud-prevention purposes. We will delete such additionally provided
information as soon as we finish verifying you.
Other privacy rights
-
You may object to the processing of your personal information.
-
You may request correction of your personal data if it is incorrect or no longer
relevant, or ask to restrict the processing of the information.;
-
You can designate an authorised agent to make a request under the CCPA on
your behalf. We may deny a request from an authorised agent that does not
submit proof that they have been validly authorised to act on your behalf in
accordance with the CCPA.
-
You may request to opt out from future selling or sharing of your personal
information to third parties. Upon receiving an opt-out request, we will act upon
the request as soon as feasibly possible, but no later than fifteen (15) days
from the date of the request submission.
To exercise these rights, you can contact us by submitting a data subject access
request, by calling toll-free at 9787721153, or by referring to the contact details at the
bottom of this document. If you have a complaint about how we handle your data, we
would like to hear from you.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated 'Revised' date and the updated version will be effective as
soon as it is accessible. If we make material changes to this privacy notice, we may
notify you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this privacy notice frequently
to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us by post at:
Bosco Soft Technologies Pvt. Ltd.
__________
No. 231/77, S.H.C Complex, Vaniyambadi Road,
Tirupattur, TamilNadu 635 601
India
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request
access to the personal information we collect from you, change that information, or
delete it. To request to review, update, or delete your personal information, please fill
out and submit a data subject access request.